Understand what the customer values
All work is measured against what the customer actually needs. What creates value stays. The rest is waste.
Resources
Lean is the world's most widely used methodology for continuous improvement. The goal is to create as much value as possible for the customer with as little waste of time, resources and materials as possible.
In brief
Lean is about delivering what the customer needs, at the right time and with the right quality, and about involving the people who do the work.
Lean is a holistic philosophy of continuous improvement. Employees take part in improving the processes, so that projects are carried out and services delivered with less waste.
The result is better profitability, higher quality and more satisfied employees.
The essentials
All work is measured against what the customer actually needs. What creates value stays. The rest is waste.
Work moves smoothly from step to step. Waiting, rework and unnecessary inventory are removed, one obstacle at a time.
Problems are brought to the surface, root causes are found, and the improvements become the new standard everyone works to.
Background
Henry Ford introduces the assembly line, and shows what steady flow does for productivity.
Toyota develops a more flexible production system, the Toyota Production System, in which employees improve the processes themselves.
The principles are given the name Lean, and spread to manufacturing, healthcare, the public sector and services around the world.
In construction, Lean is applied under the name Lean Construction, with collaborative planning and takt planning as well-known methods.
Questions and answers
Lean Construction is Lean applied to building and infrastructure projects. Its hallmarks are collaborative planning, steady flow between the trades and continuous improvement on the jobsite.
Waste is anything that uses time, resources or materials without creating value for the customer. Lean identifies eight types: waiting, rework and defects, unnecessary transportation, unnecessary motion, inventory, overproduction, overprocessing and unused talent.
Lean is the mindset and the principles. VDC is a framework that builds on Lean and is designed for building and infrastructure projects, with culture, objectives and metrics, ICE, VIA and PPM as its main elements.
Yes. The principles are the same in a company with ten employees as in a large project. Small companies often see results quickly, because the path from suggestion to change is short.
Start with our free video course, which takes about 30 minutes and comes with a diploma. The next step is a course for your company or project, where you practice the methods on your own work.
Start for free
An introduction to Lean in about 30 minutes, with multiple-choice questions along the way and a diploma when you finish. The course is in Norwegian.
Take the course nowCourses for your company or project
Next step
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